Refund and Return Policy
At Skillege, we strive to provide high-quality courses and a positive learning experience. However, we understand that there may be instances where you need to request a refund or return. This Refund and Return Policy outlines the conditions under which we process refund requests.
1. Eligibility for Refunds
To be eligible for a refund, you must meet the following conditions:
- The request for a refund must be made within [insert number of days, e.g., 14 days] of the purchase date.
- You must have completed less than [insert percentage, e.g., 30%] of the course to be eligible for a refund.
- The request must be submitted via email to our support team at [insert contact email], including your order number and the reason for the refund.
2. Non-Refundable Items
The following items are non-refundable:
- Courses that have been accessed or completed beyond the eligible refund period.
- Course materials, including downloadable resources and workbooks, once accessed or downloaded.
- Fees for any certification or accreditation.
3. Processing Refunds
Once we receive your refund request, we will review it and notify you of the status. If approved, refunds will be processed within [insert number of days, e.g., 7-10 business days] to the original payment method used during purchase.
4. Exchanges
Currently, we do not offer exchanges for courses. If you would like to switch to a different course, you will need to request a refund for the original course and then purchase the new course separately.
5. Cancellations
If you wish to cancel your enrollment in a course, please contact us at gsroopi@gmail.com within the refund eligibility period outlined above.
6. Contact Us
For any questions or concerns regarding our Refund and Return Policy, please contact us at:
Email: gsroopi@gmail.com